Client case · Bol.com

How Dutsi grew diaper pails by 121%

From standalone product listings to a complete marketplace funnel. We optimized the listings and built Sponsored Products and Branded Shelves campaigns that more than doubled Dutsi’s diaper pail revenue — with growth coming almost entirely from new customers.

The results

What it delivered

+121%

Average revenue growth on the diaper pails this year, compared to last year.

5.77x

ROAS on Sponsored Products, at an ACoS of 17.3%.

93.7%

New-to-brand share: the growth comes from new customers, not from existing buyers.

Two things had to be right: the listing and the visibility

Dutsi sells diaper pails on Bol.com. A good product page achieves little if nobody sees it, and visibility is wasted money if the page does not convince. So we tackled both sides at once.

What we did

  • Optimized the product listings for the diaper pail product group
  • Set up Sponsored Products across product, category and search term campaigns
  • Configured Branded Shelves to make the brand visible within the category
  • Optimized continuously based on campaign data, rather than setting it up once
Dutsi diaper pail Standard and PLUS model side by side in a nursery Product features of the Dutsi diaper pail: odour-sealing system, one-handed use and O-frame bag replacement A diaper being placed in the Dutsi diaper pail with its odour-sealing system

The complete marketplace funnel

Together the campaigns cover the entire buyer journey: from someone who does not know the brand yet to the order. That is exactly why the growth does not come from existing customers.

Awareness

93.7% new-to-brand on Sponsored Products and 72.7% on Branded Shelves. The campaigns mainly reach buyers who did not know Dutsi yet.

Consideration

Branded Shelves give the brand its own place in the category, exactly when buyers are comparing products.

Conversion

Sponsored Products capture purchase intent on the search terms and categories that matter, at a ROAS of 5.77x.

Why we steer on new-to-brand

New-to-brand sales measure customer acquisition and demand creation, not brand recognition. We check the customer’s order history over the past four years: if no earlier order from the same brand is found, the order counts as new-to-brand. That way the metric shows whether campaigns genuinely reach new audiences — not whether they take revenue from buyers who would have ordered anyway.

Growth per product

The growth is not a single lucky hit: the entire product group picked up.

+184%

The best performing product in the diaper pail group.

+100%

The other three products in the same group.

+121%

On average across the full product group.

Sponsored Products in detail

All three campaign types run profitably, with the category campaigns performing strongest.

6.72x
ROAS — category
5.88x
ROAS — product
5.29x
ROAS — search
5.77x
ROAS — total
25,879
Impressions
2.9%
Click-through rate (300 clicks)
17.3%
ACoS
95.2%
Share of ad revenue
Methodology

How we measure these numbers

Which products do these figures cover?

Only Dutsi’s diaper pail product group, filtered out of the Sponsored Products and Branded Shelves exports. So these are not account-wide figures, but the results of one product group.

How is the new-to-brand share calculated?

New-to-brand share = new-to-brand orders divided by the total number of orders per campaign. An order counts as new-to-brand if no earlier order from the same brand was found for that customer in the preceding four years.

Which attribution do you use for ROAS and ACoS?

ROAS and ACoS are based on 14-day attribution, as Bol.com applies it in its advertising reports.

Where do the revenue growth percentages come from?

The revenue growth per product was supplied by Dutsi itself, at EAN level, comparing this year with last year. The advertising figures come directly from the Bol.com reports.

How we did it

Is there growth in your product group too?

In the free potential scan we look at your listings, your advertising and your position in the category — and show concretely where the room is.